End User Computing
Every unpatched laptop is a way in. We manage the workstations your team actually uses, so patching and updates happen without anyone having to remember.
What this covers
End user computing covers the devices your team works on every day - laptops, desktops and the software on them. Left unmanaged, these are one of the most common ways attackers get an initial foothold.
What's included
Endpoint Security Hardening
Secure desktops, laptops and other endpoints through structured hardening practices designed to reduce attack surfaces and strengthen organisational security.
CIS-Aligned Configuration
Implement endpoint security configurations aligned with applicable CIS Benchmarks and recognised security best practices.
Endpoint Management
Deploy and configure endpoint management platforms for centralised device management, configuration control, software deployment, policy enforcement and compliance monitoring.
Patch Management
Structured operating system and application patching processes to reduce vulnerabilities and keep endpoints current with security updates.
Security Policy Enforcement
Configure endpoint policies covering password requirements, device controls, application restrictions, encryption, firewall settings and removable media.
Application & Software Management
Centralise software deployment, application updates, configuration management and removal of unauthorised or unnecessary applications.
Device Compliance Monitoring
Monitor endpoint health and compliance against defined organisational security standards and identify devices requiring remediation.
Ongoing Endpoint Support
Continuous technical support and management for endpoint environments, helping you maintain secure, standardised, compliant and productive user devices.
Full lifecycle support
Support levels drawn straight from our IT managed services model.
Level 1 support
Direct end-user assistance - software installation, password resets and basic troubleshooting.
Level 2 support
More advanced support - configuration issues, system recovery and escalated tickets.
Level 3 support
Complex support - infrastructure-level issues, root-cause analysis and critical outage resolution.
Ongoing patching
Scheduled updates and security patches deployed across every managed endpoint.
Related IT services
Cloud Support (Azure & AWS)
Setup, scaling, security and ongoing management of your cloud environment.
Learn more →Email Support
Migration, configuration, security and management for your email platform.
Learn more →Questions we get asked first
Do you support both Windows and Mac devices?
Yes - tell us your device mix when scoping and we'll confirm coverage across your fleet.
How fast are patches deployed after release?
Critical security patches are prioritised and typically deployed on an expedited schedule; routine updates follow a regular maintenance window agreed with your team.
Is this the same as your Managed IT Services?
End user computing is one part of our broader IT managed services, which also covers Level 1–3 support across your full infrastructure, not just endpoints.
Ready to get every endpoint managed?
Tell us about your device fleet and we'll come back with a scoped proposal within two working days.